Thrill Privacy Policy

This Privacy Policy governs the collection, processing, protection, systematisation, disclosure, and deletion of personal data by Thrill in connection with its online casino and sportsbook services available to users in India. All data handling activities are conducted in accordance with applicable privacy laws and the terms outlined in this document. Personal data is processed only with the informed consent of the user, except where permitted by law. By accessing and using the platform, users acknowledge that they have read and understood this Policy. This document applies to all personal information submitted through or collected via Thrill services.

Privacy and Data Protection

Thrill collects personal data necessary to deliver its online gaming and sportsbook services to users in India. This includes identifying information such as name, date of birth, email address, phone number, and financial details required for account creation and transaction processing. The platform applies technical and organisational security measures to protect user data from unauthorised access, loss, or misuse. These measures include encrypted storage, access controls, and routine security assessments. Users retain rights over their personal data, including the right to access, correct, or request deletion of their information. All data handling practices align with applicable Indian privacy regulations, including the Information Technology Act, 2000 and its associated rules governing sensitive personal data.

Use of Collected Information

Personal data collected by Thrill is used for clearly defined and lawful purposes. The primary uses of collected information include:

  • Account creation, verification, and ongoing account management;
  • Processing deposits, withdrawals, and other financial transactions;
  • Improving platform performance, features, and overall service quality;
  • Conducting analytics to better understand usage patterns and user preferences;
  • Sending relevant promotional communications, where users have provided consent;
  • Fulfilling regulatory and legal obligations, including identity verification and anti-money laundering requirements.

All processing activities are carried out on a lawful basis, and users are informed of the purposes for which their data is used. Personal information is not applied to any purpose beyond those stated in this Policy without prior notification or updated consent.

Means of Gathering and Processing Data

Thrill collects personal data through multiple sources and methods. Data may be gathered directly from users when they complete registration forms, verify their identity, submit support requests, or interact with platform features. Additionally, certain information is collected automatically during site use, including device identifiers, IP addresses, browser type, session duration, and navigation behaviour through cookies and similar tracking technologies. Data may also be obtained from third-party verification services and payment processors as part of compliance and fraud prevention processes. All personal data collected is used strictly in accordance with this Privacy Policy. Information is disclosed to third parties only within the bounds of this document and applicable law, ensuring that user data is never shared without a lawful basis.

Information Disclosure

Thrill does not share user personal data with unrelated companies or individuals without explicit consent, except in circumstances where disclosure is required to protect user rights, property, or safety. The following circumstances may result in disclosure of user data to relevant third parties:

  • Compliance with a legal obligation or court order under applicable Indian law;
  • Prevention or investigation of suspected fraudulent, illegal, or harmful activity;
  • Enforcement of the platform’s Terms and Conditions or other agreements;
  • Protection of the rights, safety, or property of the platform, its users, or the public;
  • Engagement of authorised service providers, agents, or affiliates who assist in operating platform services, subject to confidentiality obligations.

In all such cases, data is disclosed only to the extent necessary and in a manner consistent with applicable law.

Access to Information

Users have the right to access the personal data held about them by Thrill, as well as the right to request corrections, updates, or deletion of inaccurate or outdated information. Requests for data access or amendment can be submitted through the platform's designated support channels. Upon receipt of a valid request, the platform will take reasonable steps to update or correct the relevant data within a reasonable timeframe. Users consent to identity verification checks as a standard part of account security and data access procedures. Financial data processed via third-party electronic service providers is handled in accordance with those providers' applicable terms and security protocols. User privacy and account security remain central priorities throughout all data access and correction processes.

Security

Thrill applies technical and organisational measures designed to protect user personal data from unauthorised access, alteration, disclosure, or destruction. Personal data is stored in encrypted databases, and access is restricted to authorised personnel who require the information to perform their operational or compliance duties. These security obligations extend to subsidiaries, agents, and service providers engaged by the platform, all of whom are required to maintain equivalent data protection standards. Users should be aware that no method of data transmission over the internet is entirely secure. The platform cannot guarantee the absolute security of data during transmission from a user’s device to platform servers. Once data is received, all reasonable measures are applied to maintain its protection.

Protection of Children’s Privacy

Thrill is an online gaming and sportsbook platform intended exclusively for users who are 18 years of age or older. The platform does not knowingly collect personal data from individuals below this age threshold. As it is not always technically possible to determine a user’s age without supporting documentation, the platform relies on the registration and verification process to enforce this restriction. If a parent or legal guardian becomes aware that a minor has submitted personal data or created an account without authorisation, they may contact the support team to request the deletion of the relevant data and closure of the account. Upon receipt of such a request, the platform will take appropriate steps to remove the data and deactivate the account in question.

International Data Transfers

Personal data collected through Thrill may be transferred to and processed in countries other than India, particularly where the platform maintains partners, affiliates, or operational infrastructure. By using the platform and accepting this Privacy Policy, users consent to such international transfers of their personal data. Thrill takes reasonable steps to ensure that all agents, partners, and affiliates who receive user data are bound by confidentiality obligations and maintain data protection standards consistent with those applied by the platform. Where personal data is transferred internationally, appropriate safeguards are applied to ensure that user privacy is maintained in accordance with applicable law.

Use of Cookies

Thrill uses cookies and similar tracking technologies on its platform to enhance user experience and improve service delivery. Cookies are small data files stored on a user’s device when they visit the platform. These files serve the following purposes:

  • Collecting usage statistics to understand how users interact with the platform;
  • Conducting behavioural analysis to identify patterns and improve navigation;
  • Enabling personalisation of content and preferences based on individual user activity;
  • Supporting ongoing improvement of platform features and overall performance.

Cookies placed by the platform are typically stored for a period of up to one year, after which they expire unless renewed through continued platform use. Users may manage cookie preferences through their browser settings, though disabling certain cookies may affect the availability or functionality of some platform features.

Acceptance of Privacy Policy

Full acceptance of this Privacy Policy is required in order to access and use the services provided by Thrill. By registering an account or continuing to use the platform, users confirm that they have read, understood, and agreed to the terms set out in this document. The current version of the Privacy Policy supersedes all previous versions and takes precedence in the event of any inconsistency with earlier iterations. The platform reserves the right to update this Policy from time to time in response to operational, legal, or regulatory changes. Users are encouraged to review this document periodically to remain informed of any amendments.

Third-Party Privacy Practices

Thrill may share personal data with authorised third parties in accordance with this Privacy Policy and applicable law. Data sharing with third parties may occur in the following circumstances:

  • Resolution of disputes between users and the platform, or between the platform and third-party service providers;
  • Fulfilment of contractual obligations that require the involvement of external partners or processors;
  • Engagement of service providers whose functions are integral to platform operations, where those providers are bound by appropriate data protection terms.

Third parties with whom data is shared are generally identified on the platform or through specific communications indicating the purpose and scope of such sharing. By providing personal data during registration or in the course of using platform services, users consent to its transfer to authorised third parties as described in this document.

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