Thrill Contacts in India
Thrill offers multiple ways to get in touch, including live chat, email, and on-site messaging, so you can reach the support team on your preferred channel. The platform provides assistance in English, with average response times of under 5 minutes via live chat and up to 24 hours for email queries. This page lists every official contact detail you need to connect with Thrill directly from India.
All Ways to Contact Thrill
Thrill welcomes inquiries beyond player support, including partnership proposals, affiliate programme questions, media and press requests, marketing and advertising collaborations, licensing and legal matters, and investor or business development discussions. General company questions can also be directed through the appropriate channel listed below. Use the table to identify the most suitable contact method for your specific purpose.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live Chat | Available on-site 24/7 via the chat icon on every page. | Account issues, deposit and withdrawal queries, bonus terms, and game-related questions. |
| Email (Support) | [email protected] | Detailed account disputes, document verification, and transaction follow-ups requiring written records. |
| Email (Partnerships and Affiliates) | [email protected] | Affiliate programme sign-up, commission structure details, co-marketing proposals, and business collaborations. |
| Email (Press and Media) | [email protected] | Press releases, interview requests, brand asset access, and official statements. |
FAQ
How long does Thrill take to respond to an email?
The support team responds to emails sent to [email protected] within 24 hours. For urgent account or payment issues, live chat delivers a response in under 5 minutes.
Is the Thrill live chat available in Hindi or other Indian languages?
Live chat is currently available in English. The support team is familiar with queries from Indian players and can assist with UPI, Paytm, and NetBanking-related questions in straightforward English.
Can I contact Thrill about a missing deposit made via UPI?
Yes. Send the transaction UTR number, amount, and timestamp to [email protected] or raise the issue directly through the on-site live chat for a faster resolution.
What is the correct contact detail for the Thrill affiliate programme?
Affiliate programme inquiries should be directed to [email protected]. Include your platform details, traffic source, and target market in the initial message to receive a relevant response.
Does Thrill have a contact number for India-based players?
Thrill does not operate a dedicated phone support line. Live chat on the official platform and email at [email protected] are the primary contact channels for all users, including those in India.
Updated: